Meet the Member - Liz Dion

July 19, 2020
Written by: Triangle CREW
Name: Liz Dion
Company: Mallcomm by Toolbox Group
Title: Business Development for the Americas
How do you benefit from your TCREW Membership? 
I’m fairly new but was a TCREW member previously with a different company.  I look forward to meeting and working with women from various disciplines in the commercial real estate world.  I hope to be able to learn more about CRE companies in the Triangle as well nationally.  I would like to provide information and access to a new tenant engagement/communication technology for those that are interested and appropriate.

What do you do at Mallcomm and in what circumstances would I come to you for something?  
I am the North American representative for a tenant communication technology (Mallcomm) that has been used throughout Europe for many years.  It provides 24/7 instant communication for landlords and tenants through an app that builds a stronger community and partnerships.  During the COVID-19 crisis it provided a connection for retail landlords and tenants to communicate with each other while centers or buildings were closed. In the past this was not possible as retailer/ tenant contact lists are often out of date.  The Mallcomm technology is available for many industries but primarily we are focused on retail and office right now in the US and Canada.  Current clients include: Mall of America, Westfield, Brookfield Properties, Oxford Properties and more. 

What’s one professional skill you’re currently working on? 
Learning to use Zoom and other video technologies

Are you an early bird or a night owl? 
Night owl. But I work all hours as Mallcomm is based in the UK and our US office is in LA, so meetings go on at all hours.

How do you prefer to start your day? 
Coffee and checking emails, and SoMe channels

How do you prefer to end your day? 
Gin and tonic in the backyard at sunset

What was your first job? 
Gymnastics teacher for small children while I was in Middle school

What’s the worst job you’ve ever had, and what did you learn from it? 
Fast food manager in high school – it made it clear to me that I needed to get my degree and start a career.

What led you to this career? 
I actually retired from 30 years in the shopping center industry.  I was bored and agreed to meet with a software developer from Europe.  Once he described the technology to me, I was hooked.  I only wish they had had the Mallcomm technology around when I was overseeing marketing for 20 shopping centers!  

What energizes you at work? 
Great ideas. Creativity. New discoveries. Getting others excited about new technology.

What energizes you outside of work? 
Family and friends

What’s one thing most people don’t know about you? 
I lived in Japan for 5 years when I was young. I love to travel.

What’s one thing you’re currently trying to make a habit? 

What would we most likely find you doing on the weekend?    

What book are you reading now? 

What’s one item you can’t leave your house or apartment without? 
Cell phone